WE UNDERSTAND PET PARENTS AND THE SPECIAL BOND YOU HAVE WITH YOUR PET
We know that for many people their pet is like a member of the family. At Wilkinson Animal Hospital, our staff and doctors are also “pet parents” and know what it is to share your life and home with a furry family member. We feel it is our responsibility to support, nurture and protect the special bond that our pets have with “their” people.
We understand what your pet needs to be physically well, and we also understand how important their well-being is to YOU.
We know you want us to treat your pet with compassion and love. We try to learn every pet’s name and love hearing about their adventures.
Good veterinary medicine is about giving your pet the highest quality of life, so that you may share each others company for the longest possible time. We understand that pets who are healthy and happy make healthy and happy people and that just makes the world a better place! We aim to provide high quality veterinary care in a friendly and caring manner so that your pet is helped to live a longer, happier and healthier life.
Our purpose is to consistently exceed client expectations by competently providing exceptional customer service and compassionate, high-quality veterinary care which improves the health, comfort and well-being of our pet patients, thereby enriching the lives of the people they touch.
WE STRIVE TO GIVE OUR CLIENTS VALUE
We also understand that sometimes the cost for your pet’s healthcare can be a practical issue. Therefore, we do everything we can to keep our costs reasonable while still delivering the absolute best quality care.
OUR PRACTICE IS ORGANIZED TO DELIVER THE BEST POSSIBLE CLIENT EXPERIENCE
We have organized our office from the ground up to be a model of efficiency. We have actually won awards for our administrative skill! Our office has been recognized by an international management organization as a “Model of Administration” every year for several years!
This means our staff are well trained and are results-orientated. We work towards every staff member delivering our services at a level that exceeds client expectations.
In fact, next time you are at our office, ask to see our giant organization board on the wall that covers every function and staff member in our organization. It will demonstrate clearly how dedicated we are to delivering excellent care to you and your pet.
MORE THAN A CLINIC, WE ARE A FULL SERVICE ANIMAL HOSPITAL TOO!
Our staff and doctors are among the best trained and most skilled professionals in their fields. We are also relentless in bringing in new technologies that can be used to help your pet. Our facility is state-of-the-art, offering digital imaging in radiology and ultrasound, full in-house laboratory allowing us have faster results, therapy laser services, in-house pharmacy, hospitalization and intensive care, and more. We also have a boarding and grooming service on site.
ULTIMATELY IT’S ABOUT TRUST
We know choosing a veterinarian is an important decision in the life of your pet and family. If you decide to trust us with your pet’s care, we promise to do all we can to help them live a long, happy, and healthy life.
Dr Jim Gill DVM
Wilkinson Animal Hospital.